Privacy Policy

Last updated: January 2026

1. Information We Collect

When you create an account, we collect:

• Username and email address
• Hashed password (we never store plaintext passwords)
• Usage statistics: total decisions made, last active date
• Plan and credit balance information

We do not collect payment information (billing is handled through third-party processors when enabled).

2. How We Use Your Information

• To authenticate your account and provide the Service
• To manage your plan and credits
• To display usage statistics in your profile
• To respond to support requests
• To send important service updates (not marketing)

3. Data Storage

Your data is stored in a secure database. Passwords are hashed using industry-standard algorithms (Werkzeug/bcrypt). We do not sell or share your personal information with third parties for marketing purposes.

4. Cookies and Sessions

We use secure session cookies to keep you logged in. These cookies are essential for the Service to function and are not used for tracking or advertising.

5. Data Retention

We retain your account data as long as your account is active. You may request deletion of your account and associated data by contacting us. After deletion, your data will be removed within 30 days.

6. Your Rights

• Access: request a copy of your data
• Correction: update inaccurate information
• Deletion: request removal of your account
• Portability: request your data in a portable format

7. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Contact

For privacy concerns or data requests, contact us at support@equiedgeai.io.